Title Duration
  
Business Development Training Courses 
Achieving Sales on the Telephone1 -day
Asking for Business1/2 day
Commerciality1 -day
Effective Sales Planning1/2-day
 Marketing Essentials1 -day
Practical Sales Skills1 and 1/2 days
Root Cause Analysis1 -day
Strategic Thinking1 -day
  
Communication Skills Training Courses 
Assertiveness in Action1 -day
Body Language Training1 -day
Brainstorming Techniques1 -day
Building Relationship1 -day
Business Networking1 -day
Business Presentations Training1 -day
Communicating Difficult Message1 -day
Conflict Handling1 -day
Effective Communication Skills (Human Smoothy)1 -day
Emotional Intelligence at Work1 -day
Influencing Skills1 -day
Listening Skills1/2-day
Managing Difficult Behaviours1 -day
Minute Taking1 -day
NLP1 -day
Presentation Skills, 1 -day
Questioning Skills, 1 -day
The Art of Negotiation1 -day
  
Customer Services Training Courses  
Communicating with Customers1/2-day
Complaint Handling1 -day
Customer Care on the Telephone1 -day
Customer Excellence1 -day
Dealing with Phone Rage1 -day
Effective Customer Care1 -day
Good, Bad and Ugly Customer Services1/2-day
  
Health and Safety Training Courses 
Accident Investigation1 -day
Fire Awareness1/2-day
Health and Safety1/2-day
Induction Training Design1-day
Manual Handling1/2-day
Risk Assessment1 and 1/2-days
  
Human Resources Training Courses 
Absence Management1-day
Bribery Act 20102hours
Bullying & Harassment1/2-day
Data Protection Act1/2-day
Dealing with Redundancy1-day
Discipline in the Workplace1-day
Diversity, 1-day
Equality Act 2010,1/2-day
Induction Training Design1-day
Interview Skills,2-days
Performance Management1-day
Preparing for Job Interviews1-day
Recruitment Skills1-day
Talent Management2-day
Writing a CV1/2-day
  
Leadership Skills Training Courses 
Coaching at Work, 1-day
Coaching Essentials, 1-day
Coaching Skills for Managers1-day
Coaching with NLP1-day
Crisis Management1-day
Facilitation Skills1-day
Finance for Non-Financial Managers1-day
Great Leadership Skills1-day
Leading Effective Teams1-day
Managing a Virtual Team1-day
Managing Performance1-day
Planning for Change1-day
Leading Meetings1-day
Project Management Essentials1-day
Stakeholder Management1-day
The Power of Influence1-day
  
Personal Development Training Courses 
Anxiety at Work1/2-day
Managing Emails1 and 1/2-days
Mentor Training1-day
Participating in Meetings1/2-day
Prioritising and Planning1/2-day
Professional Emails1/2-day
Report Writing1-day
Stress Management1-day
Team Building1-day
Think Your Way to Success1/2-day
Time Management1-day
Writing Multiple Choice Questions1-day