Title | Duration |
| |
Business Development Training Courses | |
Achieving Sales on the Telephone | 1 -day |
Asking for Business | 1/2 day |
Commerciality | 1 -day |
Effective Sales Planning | 1/2-day |
Marketing Essentials | 1 -day |
Practical Sales Skills | 1 and 1/2 days |
Root Cause Analysis | 1 -day |
Strategic Thinking | 1 -day |
| |
Communication Skills Training Courses | |
Assertiveness in Action | 1 -day |
Body Language Training | 1 -day |
Brainstorming Techniques | 1 -day |
Building Relationship | 1 -day |
Business Networking | 1 -day |
Business Presentations Training | 1 -day |
Communicating Difficult Message | 1 -day |
Conflict Handling | 1 -day |
Effective Communication Skills (Human Smoothy) | 1 -day |
Emotional Intelligence at Work | 1 -day |
Influencing Skills | 1 -day |
Listening Skills | 1/2-day |
Managing Difficult Behaviours | 1 -day |
Minute Taking | 1 -day |
NLP | 1 -day |
Presentation Skills, | 1 -day |
Questioning Skills, | 1 -day |
The Art of Negotiation | 1 -day |
| |
Customer Services Training Courses | |
Communicating with Customers | 1/2-day |
Complaint Handling | 1 -day |
Customer Care on the Telephone | 1 -day |
Customer Excellence | 1 -day |
Dealing with Phone Rage | 1 -day |
Effective Customer Care | 1 -day |
Good, Bad and Ugly Customer Services | 1/2-day |
| |
Health and Safety Training Courses | |
Accident Investigation | 1 -day |
Fire Awareness | 1/2-day |
Health and Safety | 1/2-day |
Induction Training Design | 1-day |
Manual Handling | 1/2-day |
Risk Assessment | 1 and 1/2-days |
| |
Human Resources Training Courses | |
Absence Management | 1-day |
Bribery Act 2010 | 2hours |
Bullying & Harassment | 1/2-day |
Data Protection Act | 1/2-day |
Dealing with Redundancy | 1-day |
Discipline in the Workplace | 1-day |
Diversity, | 1-day |
Equality Act 2010, | 1/2-day |
Induction Training Design | 1-day |
Interview Skills, | 2-days |
Performance Management | 1-day |
Preparing for Job Interviews | 1-day |
Recruitment Skills | 1-day |
Talent Management | 2-day |
Writing a CV | 1/2-day |
| |
Leadership Skills Training Courses | |
Coaching at Work, | 1-day |
Coaching Essentials, | 1-day |
Coaching Skills for Managers | 1-day |
Coaching with NLP | 1-day |
Crisis Management | 1-day |
Facilitation Skills | 1-day |
Finance for Non-Financial Managers | 1-day |
Great Leadership Skills | 1-day |
Leading Effective Teams | 1-day |
Managing a Virtual Team | 1-day |
Managing Performance | 1-day |
Planning for Change | 1-day |
Leading Meetings | 1-day |
Project Management Essentials | 1-day |
Stakeholder Management | 1-day |
The Power of Influence | 1-day |
| |
Personal Development Training Courses | |
Anxiety at Work | 1/2-day |
Managing Emails | 1 and 1/2-days |
Mentor Training | 1-day |
Participating in Meetings | 1/2-day |
Prioritising and Planning | 1/2-day |
Professional Emails | 1/2-day |
Report Writing | 1-day |
Stress Management | 1-day |
Team Building | 1-day |
Think Your Way to Success | 1/2-day |
Time Management | 1-day |
Writing Multiple Choice Questions | 1-day |