L3 Business Administrator Apprenticeship Standard
What’s covered?
All Apprenticeships consist of a Framework of different elements. They must include qualifications that, when achieved, prove the Apprentice’s competence in carrying out work of the Level and type identified in the Framework. Also included must be qualifications which demonstrate the technical knowledge of the job and industry, plus more wide-ranging general skills required to operate successfully in the trade; these will include Maths, English and, if appropriate, ICT and Employer Rights and Responsibilities.
The different elements can be combined in one qualification, or be covered in separate qualifications, but all elements must be achieved to obtain a full Apprentice Certificate. Business Fundamentals, Stakeholder Management, External Factors, Application of Business Finance, Principles of Project Management, Regulations and Legislation Relating to the Administrative Role.
What do you need?
Minimum requirements: Level 2 English and Maths
How you are assessed
Endpoint Assessment involving an online exam, an interview and a project presentation.
How Long?
Minimum of 12 months and should be typically completed within 18 months
What course next?
Level 4 HNC Business and Business Foundation Degree
What could this lead to?
- Junior Project Management
- Office Management
Team Leader/Supervisor Apprenticeship 3
What’s covered?
All Apprenticeships consist of a Framework of different elements. They must include qualifications that, when achieved, prove the Apprentice’s competence in carrying out work of the Level and type identified in the Framework. Also included must be qualifications which demonstrate the technical knowledge of the job and industry, plus more wide-ranging general skills required to operate successfully in the trade; these will include Maths, English and, if appropriate, ICT and Employer Rights and Responsibilities.
The different elements can be combined in one qualification, or be covered in separate qualifications, but all elements must be achieved to obtain a full Apprentice Certificate. Apprentices will cover the following knowledge through formal learning
- Interpersonal Excellence
- Leading People
- Managing People
- Building Relationships
- Communication
- Organisational Performance
- Operational Management
- Project Management
- Finance
- Personal Effectiveness
- Awareness of Self
- Management of Self
- Decision Making
What do you need?
Individual employers will set the selection criteria, but this is likely to include five GCSEs at Grade C or higher. Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.
How you are assessed
Fully equipped classrooms to meet the needs of all the Training Provider Actions. Employer support working in conjunction with the assigned training provider assessor to provide opportunities for competencies in Interpersonal Excellence, Organisational Performance and Personal Effectiveness. Behaviours that are required to be developed and exhibited in the workplace include Taking responsibility, working as an inclusive individual, agile and professional.
How Long?
12 – 18 months
What course next?
On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.
What could this lead to?
Roles/Occupations may include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.
A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Operations / Departmental Manager
Apprenticeship (Level 5)
Funded by the Apprenticeship Levy
Qualification: CMI Level 5 Diploma for Leaders and Managers
Level: 5
Duration: Typically 24 – 30 Months
Funding Band: £7,000
Style: Blended learning with Workshops
Developed for Senior Managers who lead departments or teams of other managers, this Level 5 apprenticeship will cultivate their leadership skills and strategic thinking. Expert support from NTS trainers ensures that delegates recognise and develop the behaviours necessary for leading and inspiring others.
Is this for you?
Ideal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy
Twelve one-day Workshops
- Developing inspirational Leadership – Part 1
- Developing inspirational Leadership – Part 2
- Communication & Building Relationships Across the Organisation
- Leading and Motivating Teams – Part 1
- Leading and Motivating Teams – Part 2
- Developing a Performance Management Culture
- Managing Operations
- Financial Budgeting and Management
- Understanding and Influencing Organisational Strategy
- Leading and Managing Change
- Leading Change
- Workplace Well-being-Personal and team resilience
What else is included?
- Monthly telephone-based portfolio review
- E-portfolio resources
- Coaching & Mentoring with business sponsor
- Business improvement/service improvement project(s)
- Peer-to-peer learning e.g. shadowing
- Face-to-Face sessions with assessor
- Guided reading plus monthly knowledge review
- Reflective journal writing, portfolio evidence gathering
- Four Half Day Workshops
Looking to book our next open course soon. For more information, please fill in the form below or contact Doyle on 0203 409 6265
Taking responsibility and control as an apprentice you will need to:
- Commit to completing the qualification (as far as is reasonable)
- Be prepared to compile a portfolio of evidence as to your competence in each area
- Complete guided and self-learning outside the classroom as required to demonstrate their competence. Much of this can be doing ‘the day job’ but will still need to be evidenced and linked to relevant criteria. We will provide support around this.
- Be available to meet regularly with an assessor to review their portfolio – as we will be using e-portfolios we may be able to complete much of this remotely.
- Complete an ‘End-Point Assessment’ – This includes a professional discussion, an online knowledge test, a competency-based interview and a review of a portfolio of work. This must be carried out by an independent body, in our case the CMI or ILM.
National Training and Skills can help you to decide whether an Apprenticeship is the right strategy for developing your Leaders and Managers. If you decide that it is, we can work with you to tailor the apprenticeship standards to address your specific business needs, providing you with a fully bespoke programme. This is likely to include things like training workshops, tutorial support, psychometric/360 tools, work-based projects, action learning sets and coaching.